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Delivery Information

How we deliver your item

We want to make sure you receive your order quickly and discreetly. Using Royal Mail Delivery Services we ensure your order will arrive safely, and if any problems occur we can resolve this easily for your peace of mind. Using our standard delivery you should expect your order within 2-3 working days.

Free UK Deliveries for orders over £20!

If you spend over £20 on your order you will receive Free standard delivery! If you spend under £20 your order will be sent by Standard Delivery at a cost of £2.95 unless you choose otherwise.

The Pleasure People Delivery Costs

Service Delivered Cost Free when you spend
Royal Mail Standard 2-3 Working days £2.95 £20.00
International Delivery Unable to deliver outside of the UK at present    
Royal Mail Special Delivery Guaranteed next day 1 Working day £6.95  

Just can't wait?

If you would like to guarantee your item arrives the next working day, you can select the 'Special Delivery' option for a fee of £6.95.

Please remember, for guaranteed next day delivery you must place your order before 3.30pm Monday to Friday. Orders placed on a Saturday or Sunday will arrive by Tuesday.

How will your item arrive?

For the ultimate discreet delivery we pack your item in a plain brown box, or plain delivery bag.

Your secrets are safe with us! Non of our labels state our brand 'The Pleasure People'.

Not at home when your order arrives?

Not to worry, your post person will leave a note to tell you your parcel will be taken to your local post office or depot. You can then arrange to collect your discreetly package item at the time stated.

My item has not arrived?

In the unlikely event that your order does not arrive within 4 days. Please call or email us as soon as possible and one of our friendly advisor's will make sure all is resolved.